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ONLY orders received here by 4pm Eastern
time, Mon - Fri, are guaranteed to be shipped that day
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We do not ship on weekends or holidays. So please select
your shipping method accordingly.
Our shipping* methods include:
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UPS ground - Takes 2 - 4 business days depending on
location - Sat/Sun is not a business day.
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UPS 2nd Day Air - Takes 2 business days
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UPS Next Day Air - Delivered next business day
UPS Next Day Air - Saturday Delivery is for items
ordered on Friday before 3pm Eastern. This service costs around $64 and is not available to all areas of the country.
All orders are insured. All damaged or lost
orders must be reported immediately by calling 1-336-317-0333.
All orders that have been printed out or have a valid e-mail address
will include an order number. You may track your order the day after it
shipped by entering this number into the tracking tab on the homepage. Once
entered, hit update and then select the track button. Follow the instructions
from there.
Returns:
No return will be allowed outside of the 30 day satisfaction guarantee.
There is a 15% restocking fee on returns. No returns on Model RMR 8RDS if the unit was installed. All warranty and repair work will be
coordinated by calling 915-587-0307. Never send your detector out unless instructed to and are provided with a Return authorization Number.
* these times are for the lower 48 states. Shipping time and costs are
higher to Hawaii, Alaska, and Canada
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